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Consider the
following statistics on retention. We retain:
10% of what we read,
20% of what we hear,
30% of what we see,
50% of what we hear
and see,
70% of what we say,
and
90% of what we say
and do.
Basics
of Team Building
Team
Building is a process in which a work
group examines how it is currently operating,
identifies how it could improve its effectiveness,
and implements the procedures and processes that
enable it to get the job done in the best possible
way. In this course, the participants will focus on
how teamwork can impact positively on accomplishing
tasks and on conflict resolution
in work teams. They will define their roles
in improving the quality of services/products that
your company provides, and they will build teamwork
skills.
Participants will
Learn to
- Link team
efforts to department or functional goals
- Recognize when a
team is working well or not
- Use techniques
for helping a team assess how well it is
functioning
- Understand why
people behave the way they do in groups
- Use tools that
result in more effective meetings
- Create a plan
for using the techniques they have learned on
the job
Approach to learning
The
participants will use a self-assessment exercise to
better understand how they personally feel about
working in a team, to recognize the issues affecting
how people work together and how to handle
conflict resolution in their work
teams. Using their own experience, they
create a tool and use it to assess the level of
teamwork in their own areas. Through a series of
group exercises, case studies, and role plays, they
will learn a variety of techniques for making their
teams more effective.
The
Nature of Experiential Learning
Experiential
learning is both exciting and challenging. It
includes a range of different processes such as
individual or team problem solving initiatives,
physical challenges, games, simulation exercises,
structured processes, sharing sessions, guided
visualisations, and structured interactions. In all
these events, students are actively engaged in the
learning process and are able to generate
meaningful, relevant insights from their experience.
The
Nature of Experiential Learning has been defined as
having four main characteristics:
The learner
is aware of the processes which are taking place,
and which are enabling learning to occur; the
learner is involved in a reflective experience that
enables the person to relate current learning to
past, resent and future; the experience and content
is personally significant: what is being learned and
how it is being learned hold a special importance
for that person;
there is an involvement of the whole self - body,
thoughts, feelings and actions, not just of the
mind. In other words, the learner is fully engaged
as a whole person.
Examples of topics to
be covered
- Improving team
performance and the quality of our
service/product.
- Characteristics
of high performing teams: Key factors in team
effectiveness
- Group dynamics:
what happens in a group and why
- Strategies for
improving teamwork: Leadership skills
- Problem solving
in groups: directing ourselves to get things
done
- Feedback: a key
element in opening up communication
Leadership Training Courses
Mastering
Leadership
requires continuous attention to a number of complex
issues. True leadership is strategic, not tactical;
that is to say that leadership addresses long-term
issues, not short-term crises. Effective leaders
also find that all members of a
team must be ready to
play critical leadership roles, reinforcing the idea
that leaders teach others to be leaders, not
followers. And, successful leaders know that the
needs of the group guide the techniques and
strategies that leaders use to guide and facilitate
the activities of the group.
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